Today I woke up and checked my Inbox, and to my surprise there was an urgent email from Wade, the maker of PHPBay. Apparently, EPN announced some new changes to the structure of their RSS links in a blog post on their site. Here is an excerpt:
RSS feed is being updated
February 9th, 2010
From Wednesday 10th Feburary, we will be adding some new parameters to the links generated by the RSS feed for publishers promoting non-US programs. Publisher links will automatically be changed to the new link structure.
For the vast majority of publishers, there will be no need to make any changes to the way you promote eBay or to how the RSS feed is configured. However, if you are using software or tools to further manipulate the RSS feed links (e.g. Build A Niche Store or PHPBay), you may need to check that your links still work properly after the change has been implemented. If you experience any issues, please contact your software or tool provider.
So a couple important things to note here – in the blog post, dated February 9th, 2010, they are announcing that this change will take effect on February 10th, 2010. Not only that, but they specifically mention that both BANS and PHPBay may be affected by this change, however as far as I can tell, they didn’t give anyone any prior notice. Basically, they released this blog post yesterday saying that in less than 24 hours they would be making a major change to their URLs that could have serious effects on 3rd party software, and if anyone has a problem with it, take it to the makers of the 3rd party software.
Now of course these software makers do have some level of responsibility to keep up with these kind of things, and support their products, but it seems like a real dick move to announce that you’re going to be making a change in less than 24 hours that will require software developers to rewrite and distribute their software to the thousands of users who have purchased and are currently using it.
On the plus side, this is also a great opportunity to commend Wade on his continued commitment to excellence with his PHPBay products. I first bought PHPBay nearly 2 years ago and over time, I have had to use support on several occasions. I have to say that the support for PHPBay is really second to none, and it is truly a great product. As soon as the blog post was published yesterday, Wade and the rest of the extremely helpful PHPBay community got to work on an update to the auction file, and by morning today, a new release of PHPBay was available for download and all PHPBay users were emailed with a notification.
If I hadn’t received the email this morning, I don’t know how I would have even found out about all this happening, as I obviously do not read the EPN blog, for health reasons. Overall this wasn’t too big of a deal, outside it being a stunning display of classlessness, but it did reaffirm my trust and support for PHPBay.